A UNIQUE OPERA TRAINING SOLUTION

  • Operational experience and through knowledge of Opera PMS
  • Understanding of Operational workflow and use of real-life scenarios
  • Increased skills, knowledge and confidence, maximizing productivity and quality of work
  • Pre-training meetings with Managers, ensuring that the need for improved skills is included in our training sessions

 

OUR TRAINERS ARE HOTEL MANAGERS WITH EXTENSIVE OPERATIONAL EXPERIENCE AND THOROUGH KNOWLEDGE OF OPERA PMS

  • Group Training: 3 days
  • Individual Training: 2 days
  • R6000 per day (ex VAT)

 

Sample Agenda:

Day 1: Opera Overview: Reservations, Front Desk, Cashiering, Rooms Management & Reporting
Day 2: Reservations (Individual & Groups): detailed
Day 3: Front Desk: detailed

 

Benefits

Our training will provide your valued Employees with increased skills, knowledge and confidence, maximising productivity and quality of work. Increased skills and confidence will lead to greater guest satisfaction and ability to handle the pressure of high stress situations.

 

We offer a variety of courses, combining theory and practical examples.

Courses range from Front Desk to Housekeeping and Reservations, etc. and are aligned with the most popular management systems, including Opera PMS.